3 Simple Steps
To Get Your Warranty
STEP
01
Receive and check your product
After receiving your product, take a look at the WARRANTY CARD. Enter the warranty information on the website to activate the warranty ！
STEP
02
Simply fill in the forms
Just simply fill in the form with your name, email address, order ID and sn code to activate your warranty .
STEP
03
Check and confirm
Check the information you entered and make sure it’s correct. We’ll use that information to find the order details activate your warranty for what your purchased.
Contact us
Step.1
Fill in the question and submit it through the input box on the right. After we receive your feedback, we will contact you via email in time.
Step.2
There is a conversation icon floating at any time on the right side of the page, click to send a message directly.
Step.3
Contact us proactively.
Email: help@IMILAB.com      Tel: 1-888-991-5888 (English)
Select product category
  • wifi camera
  • C20
  • C21
  • C30
  • 016
  • A1
  • EC2
  • EC3
  • EC4
  • 013
  • 017
  • EC5
  • watches
  • KW66
  • W11
  • W12
  • W01
  • W02
  • webcam
  • W22
  • W23
  • other
  • 20W Charger
  • Doorbell
  • IMILAB APP
  • IMILAB PC
Product Problem
  • Product problem
  • Software problem
  • Use problem
  • Buyer question
  • Other problems
Contact Us
We are always open for cooperation
Tel: +1-888-991-5888
Notice: English speaking countries only