TG1
  • All
  • Product Problem
  • Usage Problem
  • F
    What should I do if the indicator does not light up after the camera is turned on?
    Q
    In the settings of the camera plug-in, turn on the status light switch....   READ MORE
    F
    Cloud storage purchase
    Q
    1. After you purchase and bind the Imilab brand camera, you can choose the corresponding camera to purcha...   READ MORE
    F
    How does the camera view video playback?
    Q
    On the video viewing page of imilab app,...   READ MORE
    F
    When watching the live broadcast, the video picture is stuck, and the video is not synchronized with the sound. What should I do?
    Q
    If the video image is often loaded or jammed when watching the live broadcast,...   READ MORE
    F
    What app is used to bind the camera?
    Q
    Please download the imilab app from the app store,...   READ MORE
    F
    How to share it with others and watch it with others?
    Q
    Share settings:...   READ MORE
    F
    Why can't the camera hear the voice when the mobile phone is talking?
    Q
    1. Operating steps of IOS side:...   READ MORE
    F
    What if there is no sound or noise when watching the live video?
    Q
    When watching the live broadcast, the default volume is off....   READ MORE
    F
    What is a home surveillance settings?
    Q
    After opening the home surveillance settings, the camera will automatically detect movement and abnormal ...   READ MORE
    F
    How to set mobile tracking?
    Q
    Camera setting in the upper right corner of the monitoring screen → moving tracking is on. (when an objec...   READ MORE
    F
    How to set up home surveillance settings ?
    Q
    Method 1: open the camera viewing page in imilab app and click "..." in the upper right corner Button, se...   READ MORE
    F
    What if the camera is offline?
    Q
    Please check if the equipment is powered off....   READ MORE
    F
    The blue light of the camera flashes or the orange light flashes, and the APP prompts that the device is offline, what should I do?
    Q
    Check whether the camera is turned on normally, and make sure to use the original adapter....   READ MORE
    F
    Why does the memory card still not work normally after installing it?
    Q
    If there is a historical video in the memory card, color labels will appear on the timeline....   READ MORE
    F
    How does the memory card record video?
    Q
    After the memory card is installed, the memory card starts to work....   READ MORE
    F
    What should I do if the memory card does not record videos/cannot delete videos cyclically/cannot format?
    Q
    After installing the memory card, format it in the APP; or format it through the computer before installi...   READ MORE
    F
    What if the yellow light of the camera is always on / can't be upgraded?
    Q
    If this problem occurs, you can try to upgrade with SD (FAT 32)card as follows:...   READ MORE
    F
    How to change the camera network?
    Q
    Move the camera lens upward until you see the reset hole under the memory card slot and press for 3-5 sec...   READ MORE
    F
    How to bind the camera to the network
    Q
    The camera is connected by scanning the QR code at the bottom of the camera...   READ MORE
    F
    What should I do if the connection between the camera and the APP fails?
    Q
    Exit the APP connection page, reset the camera and reconnect....   READ MORE
  • F
    What should I do if the indicator does not light up after the camera is turned on?
    Q
    In the settings of the camera plug-in, turn on the status light switch....   READ MORE
    F
    When watching the live broadcast, the video picture is stuck, and the video is not synchronized with the sound. What should I do?
    Q
    If the video image is often loaded or jammed when watching the live broadcast,...   READ MORE
    F
    Why does the memory card still not work normally after installing it?
    Q
    If there is a historical video in the memory card, color labels will appear on the timeline....   READ MORE
    F
    What if the yellow light of the camera is always on / can't be upgraded?
    Q
    If this problem occurs, you can try to upgrade with SD (FAT 32)card as follows:...   READ MORE
    F
    What should I do if the connection between the camera and the APP fails?
    Q
    Exit the APP connection page, reset the camera and reconnect....   READ MORE
  • F
    Cloud storage purchase
    Q
    1. After you purchase and bind the Imilab brand camera, you can choose the corresponding camera to purcha...   READ MORE
    F
    How does the camera view video playback?
    Q
    On the video viewing page of imilab app,...   READ MORE
    F
    What app is used to bind the camera?
    Q
    Please download the imilab app from the app store,...   READ MORE
    F
    How to share it with others and watch it with others?
    Q
    Share settings:...   READ MORE
    F
    Why can't the camera hear the voice when the mobile phone is talking?
    Q
    1. Operating steps of IOS side:...   READ MORE
    F
    What if there is no sound or noise when watching the live video?
    Q
    When watching the live broadcast, the default volume is off....   READ MORE
    F
    What is a home surveillance settings?
    Q
    After opening the home surveillance settings, the camera will automatically detect movement and abnormal ...   READ MORE
    F
    How to set mobile tracking?
    Q
    Camera setting in the upper right corner of the monitoring screen → moving tracking is on. (when an objec...   READ MORE
    F
    How to set up home surveillance settings ?
    Q
    Method 1: open the camera viewing page in imilab app and click "..." in the upper right corner Button, se...   READ MORE
    F
    What if the camera is offline?
    Q
    Please check if the equipment is powered off....   READ MORE
    F
    The blue light of the camera flashes or the orange light flashes, and the APP prompts that the device is offline, what should I do?
    Q
    Check whether the camera is turned on normally, and make sure to use the original adapter....   READ MORE
    F
    How does the memory card record video?
    Q
    After the memory card is installed, the memory card starts to work....   READ MORE
    F
    What should I do if the memory card does not record videos/cannot delete videos cyclically/cannot format?
    Q
    After installing the memory card, format it in the APP; or format it through the computer before installi...   READ MORE
    F
    How to change the camera network?
    Q
    Move the camera lens upward until you see the reset hole under the memory card slot and press for 3-5 sec...   READ MORE
    F
    How to bind the camera to the network
    Q
    The camera is connected by scanning the QR code at the bottom of the camera...   READ MORE
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Jan 22,2021
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Jan 14,2021
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Jan 06,2021
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