Why is there no response when inserting a T card?

1.   Please try to plug in the gateway adapter again and restart the gateway.

2.   Please make sure your SD card format is FAT32 format.


Have a suggestions? Submit a suggestions.
back
Related questions
Gateway cannot bind / camera connection failed / connection timeout? Why doesn't the camera support 24-hour video? Can't look back / memory card doesn't record / can't cycle delete video / can't format how to do? Why is the power consumption of the camera fast? Why does the base of the camera fall off? Why does the camera have no cloud storage function / how to report alarm video? How to set the alarm notification / alarm housekeeping assistant? How long is the charge? 1. The normal charging time is 6-8 hours. Can a gateway connect multiple cameras? Wrong picture color / no image in night vision / black and white image all the time / aperture in image What if the camera connection fails / the connection times out? What if the yellow light is always on / the device is offline frequently? How to set the alarm no notification / alarm housekeeping assistant? What if there is no sound or noise when watching live video? Can't look back / memory card doesn't record / can't cycle delete video / can't format how to do? What if the blue light is flashing / the yellow light is flashing / the device is offline? The temperature of the camera and whether it is waterproof? Why can't the APP search the device? Bluetooth can’t connect? What if the camera connection fails / the connection times out? The yellow light keep on solution. What if the blue light is flashing / the yellow light is flashing / the device is offline? Can't look back / memory card doesn't video / can't loop delete video / can't format what? Do not start / power supply problem / indicator light does not light up how to do? How to use the camera after changing the connection location / WiFi name / WiFi password? What if you can't hear the voice from the video / voice call camera? How to set the alarm notification / alarm housekeeping assistant? The device disconnects repeatedly? How to share cameras? Why is the data not synchronized after connecting to Bluetooth? How to set up NAS network storage? A notification reminder is set, but the device does not receive the reminder? When wearing the device, does the phone's Bluetooth need to be turned on all the time? How to synchronize data? Why is step counting inaccurate? After exercising with the watch, where do I need to check the exercise data? How to operate the watch face upload function? How to turn on the watch screen always-on function on the watch? How many languages does the watch support? Why doesn't the watch's sleep monitoring work? What should I do if the connection between the camera and the APP fails? How to bind the camera to the network How to change the camera network? What if the yellow light of the camera is always on / can't be upgraded? What should I do if the memory card does not record videos/cannot delete videos cyclically/cannot format? How does the memory card record video? Why does the memory card still not work normally after installing it? The blue light of the camera flashes or the orange light flashes, and the APP prompts that the device is offline, what should I do? What if the camera is offline? How to set up home surveillance settings ? How to set mobile tracking? What is a home surveillance settings? What if there is no sound or noise when watching the live video? Why can't the camera hear the voice when the mobile phone is talking? How to share it with others and watch it with others? What app is used to bind the camera? When watching the live broadcast, the video picture is stuck, and the video is not synchronized with the sound. What should I do? How does the camera view video playback? Cloud storage purchase What should I do if the indicator does not light up after the camera is turned on? What if the camera connection fails / the connection times out? The yellow light keep on solution. What if the blue light is flashing / the yellow light is flashing / the device is offline? Can't look back / memory card doesn't video / can't loop delete video / can't format what? Do not start / power supply problem / indicator light does not light up how to do? How to use the camera after changing the connection location / WiFi name / WiFi password? What if you can't hear the voice from the video / voice call camera? How to set the alarm notification / alarm housekeeping assistant? How to share cameras? How to set up NAS network storage? What should I do if the camera doesn't turn on? What should I do if the indicator light is off when the camera is turned on? What if I am unable to use the camera after changing the Wi-Fi name or password, or changing the router or camera's location? What should I do if the camera doesn't connect to the app? What should I do if the camera's indicator light is always orange and the app indicates that the device is offline? What should I do if the camera's indicator light is blinking blue or orange and simultaneously the app indicates that the device is offline? What should I do if I can't review the camera's footage in the app? What should I do if the memory card doesn't record videos, can't delete videos in loop recording, or is unable to format? What should I do if I can't hear any audio while browsing videos in the app? What should I do if I can't hear any audio from the camera during a voice call? What should I do if the phone doesn't receive alarm notifications or other messages from the home surveillance assistant? What are the benefits of the SmartHub? How to switch the camera on and off? How to reset the hub? How to reset the camera? Weak or no camera signal? Does the hub have to connect to a router via an Ethernet cable? What do I do if my camera goes offline? Why can't the camera be charged? How long does the battery last on one charge? Why can't my camera live-streaming? Why don't I hear sound being emitted from the camera? Why is't my camera detecting motion? What is the detection range of the motion sensor? Why isn't my camera recording vedio? Why does the system sometimes miss recording events? About Camera Motion Detection Mode Why can't i receive push notification? What can I do if I receive too many false alarms? What does color night vision mean? When does the integrated spotlight turn on? test LEARN MORE